Mishap Protection for the dumb things dogs do.
Simple accident cover that helps with eligible vet costs when your dog has a sudden mishap.
Because dogs have no fear... and no money
Dogs will be dogs. Dogs are clever. Dogs are wonderful. They’re loyal, loving, enthusiastic…and occasionally spectacularly reckless.
They swallow things they shouldn’t. They leap from foolish heights. And they run full speed into situations that won't agree with them. Sometimes those moments turn into vet visits.
That’s why we created Ruff ‘n’ Tumble Mishap Protection.
Just $40 a month. Any Dog. Any Breed. Any Age. Start or cancel anytime.
That’s why we created Ruff ‘n’ Tumble Mishap Protection. $40 a month. Any Dog. Any Breed. Any Age. Start or cancel anytime.
What counts as a Mishap (Accident)?
We call it Mishap Protection - but in insurance terms, it’s an accident. That means one sudden, unexpected event that causes physical injury. Here are some common examples:
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motor vehicle incidents
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injuries caused by another animal including rough play
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falls
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snake bites
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cuts
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toxicity
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swallowing foreign objects
Why accident-only cover?
Because dogs are unpredictable.
They have no fear… and no money. Accidents get expensive fast. Accident-only cover keeps things simple and clear, so you only pay for the cover you actually want.
What we help cover (when it’s mishap-related)
The injury is just the start - it’s not always obvious what’s gone wrong and we’ve got your back for what comes next.
If it’s an accident and your dog ends up at the vet, we can help with eligible costs like:
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Emergency vet visits
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Tests and diagnostics (blood tests, x-rays, scans)
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Treatment and procedures
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Surgery (if needed)
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Hospital stays
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Medication
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Follow-up care related to the accident
In short, accidents aren’t just the injury, it’s everything that comes after to get them back on their paws.
What’s not covered?
Anything that your dog gets, catches, or develops over time. This includes things like cancer, diabetes, arthritis, allergies, and infectious disease - plus routine care like vaccinations, wellness checks, and dental cleans.
And just so it’s clear: even if it was an accident, if it happens before or during the waiting period that’s not covered either.
Dogs explore the world with enthusiasm.
Sometimes that enthusiasm leads them into trouble. Even careful dog owners experience unexpected mishaps.
What dog accidents actually cost
Many pet owners assume vet bills stay under $1,000. But accidents can cost far more.
Check out the top accident claims for PetSure in the 2025 year.
| Condition | Cause | Max Cost |
|---|---|---|
| Tick paralysis | Tick exposure in grassed areas | $59,147 |
| Swallowed objects | Toys, food, or foreign objects | $28,230 |
| Fractures | Falls or collisions | $27,274 |
| Poison | Chocolate, grapes, chemicals | $23,376 |
| Cruciate ligament | Sudden twist while running | $21,120 |
| Heat stroke | Overexertion on hot days | $12,812 |
| Insect bites | Bee or wasp stings | $13,205 |
Cover the dumb things dogs do
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What's in for $40
- Accidents, e.g.: tick bites, snake bites, falls, dog park injuries
- 2-day waiting period (6 months for cruciate conditions)
- GapOnly® claiming
- No payout limits and just a $500 excess for each accident
What's Out for $40
An accidental injury refers to physical harm or an injury to your pet that results from:
- an unexpected and unintended external event that occurs suddenly at a specific time and place; and
- is independent of any illness or any pre-existing condition.
An accidental injury excludes any physical harm resulting from any illness.
Common examples of accidental injuries include motor vehicle incidents, injuries caused by another animal including rough play, falls, snake bites, cuts, toxicity, or swallowing an object that requires removal.
Means a condition that first existed or occurred:
- prior to the commencement date of the first policy period; or
- within any applicable waiting period,
for which you were aware, or a reasonable person in your circumstances could be expected to have been aware, of signs or symptoms of the condition, irrespective of whether the underlying cause of those signs or symptoms has been diagnosed.
A pre-existing condition also includes a related condition of a pre-existing condition.
Some general exclusions include: behavioural conditions, dental, medicated baths and shampoos, accessories, desexing, elective treatments, training, preventative case e.g. vaccines. See PDS for a full list of exclusions.
Your acknowledgement
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Offer commences on 16 May 2026 at 12:00am AEST and ends on 30 June 2026 at 11:59pm AEST (Offer Period). The Offer provides eligible customers with one (1) month of insurance policy cover when a new Ruff ‘n’ Tumble Mishap Insurance policy is purchased during the Offer Period (Offer).
The Offer applies to the first month of cover only, from the selected policy commencement date. No premium will be charged for the first month of cover. From the second month onwards, premiums will be charged at the applicable monthly rate unless the policy is cancelled in accordance with the policy terms and conditions.
The DOGLOVERS26 promo code must be entered during the application for this Offer to apply.
The Offer applies to new Ruff ‘n’ Tumble Mishap Insurance policies only, is limited to one Offer per policy, and cannot be used in conjunction with any other offer unless stated otherwise.
The Offer will cease if the policy is cancelled during the first month of cover. Ruff ‘n’ Tumble reserves the right to withdraw, vary, or extend the Offer at any time. Eligibility criteria, exclusions, waiting periods, excesses, and benefit limits apply—refer to the PDS at ruffntumble.com.au. Policies are issued by PetSure (Australia) Pty Ltd.
Summary
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- Terms and Conditions of Policy
- Product Disclosure Statement and Target Market Determination
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