Mishap Protection for the dumb things dogs do.
Simple accident cover that helps with eligible vet costs when your dog has a sudden mishap.
Because dogs have no fear... and no money
Dogs will be dogs. Dogs are clever. Dogs are wonderful. They’re loyal, loving, enthusiastic…and occasionally spectacularly reckless.
They swallow things they shouldn’t. Eat things that definitely aren’t food. And run full speed into situations they probably shouldn’t. Sometimes those moments turn into vet visits.
That’s why we created Ruff ‘n’ Tumble Mishap Protection.
$40 a month. Any Dog. Any Breed. Any Age. Start or cancel anytime.
That’s why we created Ruff ‘n’ Tumble Mishap Protection. $40 a month. Any Dog. Any Breed. Any Age. Start or cancel anytime.
What counts as a Mishap (Accident)?
We call it Mishap Protection — but in insurance terms, it’s an accident. That means one sudden, unexpected event that causes physical injury. Some common examples include:
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motor vehicle incidents
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injuries caused by another animal including rough play
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falls
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snake bites
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cuts
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toxicity
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or swallowing an object that requires removal.
Why accident-only cover?
Because dogs are unpredictable.
They have no fear… and no money. Accidents get expensive fast. Accident-only cover keeps things simple and clear, so you only pay for the cover you actually want.
What we help cover (when it’s mishap-related)
The injury is just the start — it’s not always obvious what’s gone wrong and we’ve got your back for what comes next.
If it’s an accident and your dog ends up at the vet, we can help with eligible costs like:
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Emergency vet visits
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Tests and diagnostics (blood tests, x-rays, scans)
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Treatment and procedures
Surgery (if needed) -
Hospital stays
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Medication
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Follow-up care related to the accident
In short, accidents aren’t just the injury, it’s everything that comes after to get them back on their paws.
What’s not covered?
Anything that your dog gets, catches, or develops over time. This includes things like cancer, diabetes, arthritis, allergies, and infectious disease — plus routine care like vaccinations, wellness checks, and dental cleans.
And just so it’s clear: even if it was an accident, if it happens before or during the waiting period that’s not covered either.
Dogs explore the world with enthusiasm.
Sometimes that enthusiasm leads them into trouble.
Even careful dog owners experience unexpected mishaps.
What dog accidents actually cost
Many pet owners assume vet bills stay under $1,000.
But accidents can cost far more.
| Condition | Cause | Avg Cost |
|---|---|---|
| Tick paralysis | Tick exposure in grassed areas | $3,800 – $59,000 |
| Swallowed objects | Toys, food, or foreign objects | $1,700 – $28,000 |
| Fractures | Falls or collisions | $4,500 – $27,000 |
| Poison | Chocolate, grapes, chemicals | $800 – $23,000 |
| Cruciate ligament | Sudden twist while running | $4,000 – $18,000 |
| Heat stroke | Overexertion on hot days | $2,700 – $13,000 |
| Insect bites | Bee or wasp stings | $500 – $13,000 |
Cover the dumb things dogs do
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What's in for $40
- Accidents, e.g.: tick bites, snake bites, falls, dog park injuries
- 2-day waiting period (6 months for cruciate conditions)
- GapOnly® claiming
- No payout limits and just a $500 excess for each accident
What's Out for $40
An accidental injury refers to physical harm or an injury to your pet that results from:
- an unexpected and unintended external event that occurs suddenly at a specific time and place; and
- is independent of any illness or any pre-existing condition.
An accidental injury excludes any physical harm resulting from any illness.
Common examples of accidental injuries include motor vehicle incidents, injuries caused by another animal including rough play, falls, snake bites, cuts, toxicity, or swallowing an object that requires removal.
Means a condition that first existed or occurred:
- prior to the commencement date of the first policy period; or
- within any applicable waiting period,
for which you were aware, or a reasonable person in your circumstances could be expected to have been aware, of signs or symptoms of the condition, irrespective of whether the underlying cause of those signs or symptoms has been diagnosed.
A pre-existing condition also includes a related condition of a pre-existing condition.
Some general exclusions include: behavioural conditions, dental, medicated baths and shampoos, accessories, desexing, elective treatments, training, preventative case e.g. vaccines. See PDS for a full list of exclusions.
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